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Get Started in Under 48 Hours
Let’s Simplify Your Export Operations
Book a 15-minute onboarding consultation. We’ll review your current documentation flow, demonstrate real carrier rate comparisons, and set up your company workspace.
Request Free Platform Demonstration
Fill out this short form and our Colombo HQ trade team will confirm your walkthrough within 2 hours.
Direct Contact Points
Connect With Our Team
Prefer an immediate phone, email or WhatsApp consultation? Reach out directly to our trade logistics desk.
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Instant WhatsApp Support
+94 71 181 7977
Live replies within minutes
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Mobile Number
+94 71 181 7977
Direct trade desk hotline
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Corporate Email
[email protected]
Onboarding proposals & agreements
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Headquarters & Ownership
Owned By: Ceylonspizee Global (Pvt) Ltd.
390/01, Colombo Rd, Puwakpitiya, Sri Lanka
schedule
Support Desk Operating Hours
Monday – Friday:8:00 AM – 7:00 PM (UTC+5:30)
Saturday:9:00 AM – 2:00 PM
Sunday:Automated SI & Port Dispatch
Frequently Asked Questions
Everything You Need to Know
Clear answers to common questions about onboarding, compliance, and portals.
Our onboarding team can set up your company database, configure your initial product catalog, and train your staff in under 48 hours. You can run real shipments through the platform immediately.
No. The Client / Franchisee Portal is 100% included in your monthly subscription. You can invite unlimited international buyers, distributors, or franchise partners without paying any additional user licensing fees.
Demurrage occurs when containers sit uncleared at ports because papers arrive late or contain spelling mistakes. GLASS pre-validates documents against Ceylon Chamber and plant quarantine rules and makes them downloadable to your overseas buyer days before the vessel docks.
Yes. GLASS includes a built-in IMDG Dangerous Goods compliance engine. It automatically assigns UN 1266 declarations for perfumery and essential oil products, tracks flashpoint celsius data, and pre-factors hazardous surcharges into your ocean freight calculations.
Yes, 100%. GLASS was designed specifically around Export Development Board (EDB) standards and international trade conventions. Every line on the Commercial Invoice and Packing List is cross-checked to ensure zero discrepancy rejections.